SHIPPING POLICY
We typically ship your order within 2 business days, carefully packed to ensure it arrives in perfect condition.
At checkout, you’ll be able to choose from several delivery options — just select the one that works best for you. Estimated delivery times are usually provided, but please note they’re only estimates — actual delivery may be slightly faster or slower.
Depending on your country, express shipping may be available, as well as affordable economy options, including sea freight. Japan Post often is the most budget-friendly choice, with an estimated delivery time of 7 to 15 business days.
Please note that since we ship your order directly from Japan, customs duties or taxes may apply depending on your location. However, this is rare — our items are declared as “Playing Cards”, which generally qualify for a 0% customs rate and often fall below the taxable threshold in most countries.
In the event of a customs check, import duties and taxes are the responsibility of the customer. HOWEVER, by ordering on our website you will benefit from our exclusive OCG Rush! Guarantee: if you're charged any customs or import fees (which is rare), we’ll refund you the full amount — up to a maximum of €20. For more information, please check our OCG Rush! Guarantee
We’re also planning to open a shipping hub in Western Europe in the next months — stay tuned!
If you have any questions about our shipping or services, feel free to contact us anytime — we’ll be happy to help!
If you need any more information regarding your shipping and return policies, please see our Shipping policy and Refund policy